Refund policy

We hope you love our natural products! If you are not completely satisfied within 60 days please contact Sawyer at sawyer@sonomawoolcompany.com. We happily accept returns and exchanges, but ask that the customer pays for return shipping. Felted items must be returned in their original size for a refund. If you're unsure and plan to trim your wool, we suggest you try it first before cutting! 

Items listed as "Barn-Bin" in our clearance section are not returnable or refundable -- all sales are final. Feel free to email us at sawyer@sonomawoolcompany.com with any questions you might have prior to ordering!

Please still reach out if it's a little past 60 days. We're a small, family-run company not a large corporation!